B&Q’s ‘support’ is good for one thing … buck-passing

Two years after it installed a new bathroom, it refuses to accept liability for water damageWe had an £8,000 bathroom installed by B&Q two years ago. In August 2017, a B&Q plumber replaced the shower splash boards because water had penetrated behind them. Eight weeks later, we noticed water across the kitchen ceiling. An emergency plumber from Anglian Water discovered water pouring behind the splash boards. He isolated the shower and stated the problem was due to poor installa