Recent iPad Pro mini-scandal shows Apple is serious about keeping users happy

For all of the claims that Apple's software has been on the decline and that the company downright ignores user complaints, a recent saga involving Apple Pencil functionality underscores that Apple does, in fact, take the opinions of its users into account. A few days ago, a number of iPad Pro users who had been using a beta version of iOS 9.3 began reporting that the software frustratingly removed  Apple Pencil functionality that was previously available in earlier incarnations of iOS