Global report questions Byju's meteoric rise in India

With more than six million paying users, and a 85 per cent renewal rate, edtech unicorn BYJU's has had a glorious run in India, particularly since the Covid-19 pandemic began. However, behind this meteoric rise lies customer disputes related to refunds and deficiency of services, parents being pushed into debt burden, and unsatisfied employees who were bullied with aggressive targets, the BBC reported.