Amazon Alexa goes AWOL for many users

Some AmazonAlexa users are currently having problems reaching the voice assistant. Instead of reacting to commands, Alexa simply says “sorry, something went wrong.” Amazon hasn’t commented publicly yet on the issue.
Based on tweets and Down Detector, users began having trouble reaching Alexa around 7AM PST. While some had their connection issues resolved quickly, many others are still waiting.#AlexaDown ! Now I have to remember how to turn the lights on and off again!
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