Why Future Mileage Programs Will Flow Like MiL.k

It’s a universal truth: everyone loves free stuff. In fact, stuff that seems like it’s free – but which is actually packaged as a “reward” – is all the more loveable. Such is the attraction of frequent flyer programs which repay consumers for their continued loyalty with discounted flights and upgrades.
These programs are ubiquitous, with major domestic and international carriers keen to engage and incentivize their customer base. From 2013 to 2018, the six bi