Man v machine: everything you need to know about AI

As systems become more capable – and ubiquitous – should we be worrying about what the future holds for humans in a ‘robot’ world?Almost anywhere you currently interact with other people is being eagerly assessed for AI-based disruption. Chatbots in customer service roles are nothing new but, as AI systems become more capable, expect to encounter more and more of them, handling increasingly complex tasks. Voice synthesis and recognition technology means they’ll also