T-Mobile tops J.D. Power wireless purchase experience in 5th straight win

T-Mobile tops J.D. Power’s 2020 U.S. Wireless Purchase Experience Study – Volume 1 for full-service providers once again. This is the fifth win in a row for T-Mobile. The company took the top spot in every factor of the study with better, faster, more personalized experiences for customers shopping online, in-store and on the phone.
“Everyone deserves an incredible customer experience. At T-Mobile, they get just that … year in, and year out, in stores, online or by phone