How Apple can fix its awful pre-ordering system

If you were like me last night, you set your alarm for the dead of night. Then when the alarm went off, you wiped the crust from your eyes, opened your MacBook, hit refresh a bunch of times, looked at the clock, cursed Apple, switched to your iPad, spend a bunch of money, and went back to bed.This is how it’s been for quite some time now. It’s the same horrible process every September, as predictable as a mountain of leaves on your front lawn or a pile of snow in your driveway. There