WMPeople: Katie Hudson – call handler

WMPeople: Katie Hudson – call handlerLast year, West Midlands Police answered almost two million calls for help from members of the public – that’s more than 5,000 every day.The force’s Contact Centre staff cover the emergency 999 and non-urgent 101 numbers and are the first port of call for people seeking police support.No two days – no two calls, even – are the same.
It could be recording the first critical moments of what evolves into a major crime investig