PMBlackburn published Consumer group Which? hits out at 'difficult' to claim train...

A consumer group has said train companies are making it too difficult for delayed rail passengers to receive compensation. Which? is making a so-called super-complaint to the railway regulator, the Office of Rail and Road - because it wants customers to be able to claim money back more easily. Official Network Rail figures show that just 89.5 per cent of East Midlands Trains arrived at their terminating station on time between October 18 to November 14. For the same period the year before,...