DaveWhitfield published Broadband not working? Here's how you could get compensation

If you're not happy with your broadband or landline - and especially the response you receive if they're not working properly - then you could be in line for automatic compensation as part of new proposals.Some 5.7m consumers experience a loss of their landline or broadband service every year, with engineers failing to turn up to around 250,000 appointments.And one in eight landline and broadband installations are delayed, affecting more than 1.3 million people.Now communications regulator Ofcom