Are you ‘switched on’ to your consumer rights?

Trading Standards officers from Birmingham City Council will host a series of roadshows across the city promoting shoppers’ rights, as part of National Consumer Week, from next Monday (28 November).
A third of all safety-related complaints Birmingham’s Trading Standards team receives are about electrical goods – from hairdryers to washer dryers, smart TVs to fridge freezers – as consumers can get an unwanted shock when their products prove to be faulty or dangerous.
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