White Paper – Digital Transformation Requires a “Subscriber-First” Approach

CSPs around the globe are under competitive pressure from OTT players to increase revenues and strengthen subscriber loyalty—driving the need to undergo digital transformation and deliver more innovative services, enhance the digital experience and improve service agility. This report from Ovum’s team of researchers, based on a global survey of 100 service providers, examines the benefits CSPs gain from leveraging DNS to enable their digital transformation efforts. It explores the ch