23-03-2018 17:34 via telecoms.com

Which grasses up UK ISPs to Ofcom

Consumer information company Which did some mystery calling to see if UK ISPs say the right stuff when flogging broadband. They didn’t.
It did 12 mystery shopper calls to 11 ISPs to see if the sales patter conformed to either current Ofcom guidelines or a new lot set to be brought in next year. “Under the code, providers should give customers estimated home speeds ‘as early as practicable’ within the sales process – such as when you give your address,” advised
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