Vodafone tries to divert attention from continued customer service fails

Ofcom’s Q3 complaints data still has Vodafone dropping the ball so the operator wants to talk about its enterprise wins instead. Good luck with that.
Vodafone was marginally the most complained-about UK postpaid MNO a couple of years ago, then it has the bright idea of overhauling its BSS and a bunch of other back-office software all at the same time and things went horribly wrong. As you can see from the Ofcom table below, the complaint rate spiked at the end of 2015 but, to be fair to Vo