20-10-2023 10:30 via telecoms.com

Vodafone tops Ofcom’s broadband league table of shame

Vodafone has edged ahead of TalkTalk to become the UK’s most complained-about broadband provider.
This is according to regulator Ofcom, which regularly compares fixed, mobile and pay-TV providers’ performance by publishing the number of complaints per 100,000 customers it receives about each one.
During the three months to 30 June, Vodafone notched up 24, putting it well ahead of second-placed TalkTalk at 18. That’s a big swing from the first quarter, when TalkTalk took top spo
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