12-06-2023 13:51 via telecoms.com

VMO2 persists in attacking competitors over ‘split contracts’

UK operator group Virgin Media O2 reckons its competitors don’t do a good enough job of protecting their postpaid mobile customers from overpaying.
A couple of months ago, VMO2 accused EE, Vodafone and Three of overcharging their customers through ‘opaque, confusing and out-dated mobile contracts’. The other operators subsequently defended themselves, on which more later, but apparently failed to persuade VMO2, which decided to send out some ‘secret shoppers’ to exp
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