VMO2 and Three UK call on Amdocs for customer service help

Virgin Media O2 and Three UK are both working with Amdocs on projects designed to improve their service offerings and provide a better experience for customers.
And given the state of play for both in the UK telecoms market at present, it’s probably not a bad idea.
Virgin Media O2 this week revealed that it is losing broadband customers – 1,000 of them in Q1, to be exact – at a time at which it is finally making a concerted push towards rolling out fibre-to-the-premises (FTTP)