Virgin and TalkTalk top Ofcom’s latest complaints list

Telco customer service has bounced back from a Covid-19-related dip, but UK consumers are still finding reasons to complain, according to the latest data from Ofcom.
The UK telecoms regulator has published complaints league tables for the April-June period that show a couple of big names in the market are not performing as well as they might. On the fixed-line and fixed broadband side – the most complained about markets – Virgin and TalkTalk appear to have the most disgruntled custom