Transforming your OSS BSS – new options for new realities

The last 18 months have certainly been a challenge, thanks to the global pandemic, requiring extraordinary resilience in adapting to a “new normal.” While we must never forget the role healthcare workers, scientists and leaders played in keeping us safe, we certainly need to recognize the communications service providers (CSPs) who kept us all connected as we dispersed in many directions – whether working from home, video calling friends and family, or stressing video conferenc