The telecoms industry is facing a data crossroads

Telecoms.com periodically invites expert third parties to share their views on the industry’s most pressing issues. In this piece Will Cage, Industry Principal of Telecommunications at Snowflake, recommends some data best practice for telcos.
Quite rightly, telecoms companies guard their customer information very carefully. Strict data privacy rules, such as GDPR, have reinforced the requirement to have tight controls over how information is stored, governed and used.
Often, data is kept n