Tackling the identity crisis delaying financial inclusion

Telecoms.com periodically invites expert third parties to share their views on the industry’s most pressing issues. In this piece Steve Polsky, Founder and CEO of Juvo, addresses the unfulfilled promise of mobile financial services.
Ten years since the inception of mobile financial services, there are now over 500 million mobile money accounts globally. Moreover, with 277 live services in 92 countries, mobile money is available in 66% of low- and middle-income markets (GSMA, 2017). Th