25-06-2024 10:00 via ianvisits.co.uk

Southeastern ditches paper forms to improve Lost Property return rates

Southeastern has announced that replacing paper forms with QR codes has nearly doubled the amount of Lost Property left on their trains that are successfully returned to its owners.
Lost property office at Canon Street station (c) Southeastern
With more than 1,700 train services daily, Southeastern says it receives around 20,000 items of lost property a year, from bags and coats to more unusual items, including a prosthetic leg and a guitar.
Items found on a train or at a station used to be reco
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