Shell Energy goes from bad to worse in latest Ofcom complaints report
It looks like relatively new ISP Shell Energy is struggling to keep its customers happy as it is the most complained about UK broadband and landline provider.
This is the key finding of UK communications regulator Ofcom’s latest complaints report. As you can see from the tables below, Shell Energy received by far the most complaints per 100,000 customers than any other provider both for its broadband and landline services. This represents a continuation and a worsening of the trend observe
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