SFR gets fined for the print of its fine print

French telco SFR has lost its argument in the Paris Court of Appeal for illegal and abusive clauses, with the ruling also noting font size T&Cs was too small for the consumer to fully appreciate the contract.
The case itself was brought forward by French consumer group UFC-Que Choisir, which claimed a number of the clauses in SFR contracts were not fair to the consumer. One of these clauses allowed SFR to deny responsibility for any network issues resulting in up to 10% failure rate in calls