Salesforce uses AI to anticipate your sentiments and intentions

Salesforce has upped its efforts in the artificial intelligence world, introducing three new features for developers in its continued quest to ‘democratise’ the technology.
Previous IDC estimates have certainly put forward a strong case for AI and it would appear Salesforce is doing everything possible to capitalize on the trend. In a recent report, IDC has claimed that 80% of apps will contain some element of AI by 2020, but the challenge still remains in that it is a very complicat