OpenMethods and Five9 Create Partnership to Enable Streamlined Omnichannel Interaction for Contact Centers Using Oracle Service Cloud

OpenMethods,a leader in omnichannel and CTI integration solutions, today announcedits partnership with Five9(NASDAQ: FIVN), a leading provider of cloud software for the enterprisecontact center market. The partnership will start with OpenMethods'releasing PopFlow Studio for Five9's Cloud Contact Center and OracleService Cloud. This PopFlow release will enable contact centers usingFive9 and Oracle Service Cloud to automate workflows, personalizecustomer experiences and reduce average call handle