Ofcom targets simplified switching between UK operators

Ofcom has opened a consultation period to determine the future of internet and mobile switching for customers in the UK.
In what could be considered a retroactive approach to switching, regulations at present require all customers to discuss cancellation with their existing provider over the phone before being able to switch to another telco. With telcos exploring new digital channels for customer engagement, such as WebRTC and A2P messaging, conducting cancellation over the phone is something o