Ofcom outs BT and Vodafone as UK’s worst performers
Ofcom has released its sh*t list for Q1 2017, detailing the good ones and the bad ones from the UK telco industry in terms of complaints… drum roll please.
Generally, the industry is actually getting better, despite what many would claim. Yes, the telco industry is behind the vast majority of others in terms of customer service and satisfaction, but you can’t argue with the figures.
In terms of the average number of complaints per 100,000 customers, broadband is down to 21 over
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