Ofcom makes switching mobile provider easier, Three still moans
There’s no Christmas slowdown for UK telecoms regulator Ofcom as it announces another initiative, this time to facilitate switching between mobile providers.
Attempting to move from one provider to another in the UK has long been an odious business. Call centers that usually take hours to respond to calls miraculously find ‘customer care’ agents immediately when you call the special ‘I’m thinking of leaving’ line.
These specialists are armed with an arsenal of
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