Ofcom finally gets around to simplifying broadband switching

Having done a similar number on the mobile sector years ago, UK comms regulator Ofcom has decided broadband providers need to make it easier for their customers to leave.
For years it was standard business practice in the telecoms industry to not only lock customers into long contracts, but to make it as difficult as possible for them to leave at the end of them. There are loads of simple ways to do this legally by throwing up delays, layers of Byzantine bureaucracy and simply failing to respond