Nokia says intelligence is all about context

It’s another incremental step towards full-scale automation, but Nokia’s new data processing software aims to add a critical component to any customer experience quest; context.
If customer experience and performance are the two areas where telcos believe fortunes can be found in the next few years, information is key. But this is one of the big problems the industry has been facing; there is too much information out there to make any logical sense of for tangible commercial gains. T