Nokia backs the bot revolution

Nokia has introduced a number of new artificial intelligence-driven offerings, taking another incremental step towards network automation and the widespread use of bots in customer services.
The team has launched a number of new services targeting the targeting high-growth segments of the software and services market. Firstly, Autonomous Customer Care is focused on machine learning-powered interactive care bots to automate high-volume service issues. Secondly, the Analytics Office Services suite