Netcracker launches generative AI tool for telcos

The Netcracker GenAI Telco Solution promises to provide operators with a tool to do things like ‘enhance customer interactions’ and increase automation and productivity by feeding data into generative AI models.
Netcracker asserts that the telco business is very specialised and most of its data highly confidential and a large proportion of it changes constantly, creating challenges for operators to leverage real-time data. And thus the pitch is that a generative AI tool can help them