Most people baffled by their phone bills – survey
Some research commissioned by billing vendor Brite:Bill has found that the majority of people find their phone bills hard to understand.
The precise figure is 68% and furthermore 75% are not even interested in the information provided even if they can get their heads around it. The apparent purpose of commissioning the research was to demonstrate that the phone bill and more generally billing communications are a major pain point for subscribers. It should be noted that Brite:Bill, which is owne
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