20-04-2017 12:27 via telecoms.com

Major UK broadband suppliers all suck at customer service – Which

UK consumer advocate Which has published its latest broadband customer satisfaction survey and all the biggest ISPs scored poorly on customer service.
Which surveyed 1,800 people in November and December 2016 and summarised its findings in the table below. The final score represents the proportion of customers so satisfied with their provider that they would recommend it to others, and their opinions of specific features of the service are shown in the star ratings. A dash means there were less
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