Important thing about AI is being pragmatic – Accenture

Artificial intelligence is a technology which amazes and confuses, but the value might be getting lost in translation as telcos look for the silver bullet.
Because is it such a complex and powerful technology, firms are often trying to solve the most difficult and complicated challenges with it. This can be a problem according to Emma McGuigan Group CTO of the Communications business at Accenture, as many are finding themselves in over their heads and the technology inaccessible.
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