How telecom providers can conquer customer expectations

Making payments is no exception, and the demand for methods to align with today’s more digitally enabled world is evident. However, while the world of payments has changed dramatically, many billing processes remain outdated, inefficient and unclear. The way people pay their bills for instance has not kept pace with other types of payments. This particular problem is being further exposed by the tough financial position many people are in as the cost of living squeeze tightens. More