03-10-2023 13:13 via telecoms.com

Groundhog day as Ericsson study finds users will pay for tiered QoS

Ericsson’s ConsumerLab interviewed more than 37,000 people and hit upon an idea that has been doing the rounds in telecoms for decades.
According to the survey, 20% of 5G smartphone users are interested in tiered network quality and would be willing to pay a premium of up to 11% for it.
Ericsson found that factors that influence consumer satisfaction are shifting from things like network coverage and availability, to experience-based considerations, like app performance, video streaming qu
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