Greater Anglia launches accessibility improvements with SignLive

Greater Anglia has launched a British Sign Language interpreter service which enables people who are deaf or hard of hearing to communicate with its customer relations teams.
The train operator has partnered with SignLive, which provides remote British Sign Language interpreting on demand.
Customers can use SignLive to speak to the train operator’s customer relations team about issues including delay repay, complaints and feedback, business travel, smart cards, operational train informatio