Genesys Makes Customer Experience Simpler with Microsoft Office 365 Integration

ORLANDO, Fla. , Sept. Genesys® (www.genesys.com), a global leader in omnichannel customer experience and contact center solutions, announced today at the annual Microsoft Ignite conference that the Genesys Customer Experience Platform is now available for Microsoft Office 365. This capability, combined with certified support for Skype for Business Server, allows customers to protect their long-term IT investments in flexible hybrid, private, or public cloud deployments, and enables a smooth