Complacent UK telcos to be hit with compensation costs

From today, all UK broadband and landline customers will be entitled to compensation for connectivity delays and faults.
It could turn out to be quite a headache for the telcos, as while it will only cost £5 a day to compensate customers for any delays in providing services, the sum of the costs would have been £142 million for the industry across 2018. Today, April 1, is the first day of Ofcom’s new Automatic Compensation scheme.
“We think it’s unacceptable that pe