19-06-2017 17:25 via telecoms.com

CenturyLink accused of some very dodgy false-billing

CenturyLink has found itself in a bit of potential bother, with a former employee accusing the company of knowingly adding services and products onto customer bills without consent.
Heidi Heiser, who previously worked for the telco as a customer service agent, has filed a lawsuit in Arizona State Superior Court claiming the telco knowingly made millions of dollars by billing customers for services which weren’t requested. According to DSL Reports, Heiser says she was fired from the co
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