BT introduces minimum speed guarantee with new broadband deal

Introducing a minimum performance guarantee comes as a surprise, but it is a refreshing approach to customer service which could prove to be a very attractive proposition for BT.
BT is launching two new broadband packages with speeds of up to 152 Mbps and up to 314 Mbps, but the interesting bit is the minimum speed guarantee; 100 Mbps. We can’t think of any other deal which guarantees performance for the consumer, but we do hope this idea kick-starts a new trend in the broadband arena.
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