How portals enable more personalised and cost-effective care

By Chris Sweeney, social care lead, System C
Integrating technology into public services is about more than efficiency and cost savings. It’s about putting the user – the member of the public or the professionals involved – at the heart of digital progress. 
The government’s framework on digital social care, What Good Looks Like, says: “A person-centred approach to the design and use of digital technologies can improve people’s quality of life and wellbei