18-09-2020 12:30 via infosecurity-magazine.com

#GartnerSEC: Combine Security and Customer Experience Online to Tackle Fraud

#GartnerSEC: Combine Security and Customer Experience Online to Tackle FraudCreating trust on the internet requires the aligning of effective online fraud protection with good customer experience, according to Jonathan Care, senior director analyst at Gartner.Speaking during the Gartner Security and Risk Virtual Summit, he observed that currently, many e-business fraud prevention teams are overly focused on loss prevention; indeed, 58% of Gartner clients have stated that fraud prevention blocks
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