24-04-2017 09:06 via marketingweek.com

United, Woolworths and Five Guys: Everything that matters this morning

United Airlines CEO Oscar MunozUnited Airlines to link executive pay to customer experience
United Airlines has revealed plans to tie its executive pay structure to customer satisfaction levels as it seeks to rebuild its reputation following a recent PR disaster.
Two weeks ago footage emerged of a passenger being violently dragged of a United plane for refusing to give up his seat on the over-booked flight.
United has faced heavy criticism for its handling of the incident, particularly after it
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