Starbucks aims to halve serving time as it launches first UK ‘express’ store

Starbucks has opened its first ‘express store’ in London’s Canary Wharf as it looks to halve the time it takes to serve customers and provide them with a quick “in-and-out” service. 

Instead of ordering and paying at the till and picking up the order at the handoff, the new store breaks the consumer experience down into three stages: order, pay and collect.
When a customer enters a store, they will be prompted to order. A label will immediately be prin