31-12-2018 18:12 via feedproxy.google.com

How Uber’s internal safety team handles everything from car crashes to assaults

Uber is quickly growing its safety and investigation team in Phoenix, the Financial Times reports. 
Of the 600 employees, about 65 investigators handle everything from car crashes to assault — and are tasked with getting both sides of the story.  
Drivers have previously told Business Insider the system is imperfect, and that often times a single customer complaint could see them suspended from the platform and therefore without a job, pending the investigation. In the 16 mo
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