How chat bots are being used to help refugees

Chat bots are lending a helpful hand in the refugee crisis thanks to Refugee Text, an on-demand service informing refugees of their rights in Europe.
The refugees simply text ‘Hi’ to a mobile phone number to receive an SMS, or message the chat bot via Facebook Messenger or Telegram. The advice supplied by the bot comes from non-governmental organisations such as the Danish Refugee Council and the UN Human Rights Council (UNHRC), who upload the latest legal information dire